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Your customers are your number one priority… or they should be. Unfortunately, some companies put increased profits over taking care of customers,...Read More
Years ago, CRM Systems of old were primarily utilized as 'contact management' software, keeping tidy notes regarding ongoing interactions with...Read More

Newsletters and Articles

What is Customer Service and Support Feature?

Customer Service and Support features of a CRM system help customer service teams manage customer support tasks such as issue (case) tracking, service activities, call-volume and time-per-call for customer-service representatives. This allows them to enhance their methodology to develop better customer relationships and increase repeat sales. (more...)

What is Sales Force Automation?

Sales Force Automation (SFA) contains multiple aspects of sales functionality, including sales activities, opportunity & pipeline management and forecast capabilities. Sales Force Automation is frequently combined with Marketing tools to help facilitate the lead to opportunity (sales) flow. SFA enables you to analyze the entire sales cycle and successfully manage your sales pipeline—from first contact to final sale. (more...)

What is a Customer Service and Support Feature?

Customer Service and Support features of a CRM system help customer service teams manage customer support tasks such as issue (case) tracking, service activities, call-volume and time-per-call for customer-service representatives. This allows them to enhance their methodology to develop better customer relationships and increase repeat sales.(more...)

ACT! By Sage, Orlando and Tampa Florida
Mobile Sage CRM Solutions

Maximize your Sales with CRM Software

Florida Customer Relationship Management (CRM) Software - Account Management & Sales Forecasting

Customer Relationship Management Software for Sales

A 360 view of how you manage your customers is essential to success.

Pipeline Management - Manage and analyze your pipeline with real time, easy-to-use dashboards.

Territory Management - Administer and change sales territories in the system.

Sales Forecasting - Profit from a new level of control and predictability, and plan your operations with confidence.

Account Management - Identify and recruit new clients and resell to existing ones

Reporting - Create point-and-click reports and graphs for on-the-spot analysis and decision making.

Opportunity Management - Manage all key opportunity data for maximum sales productivity and effectiveness.

Learn more about our CRM applications or view an online CRM software demo.

Marketing | Sales | Customer Care | Support | Mobile | Outlook Integration