ACT! By Sage, Orlando and Tampa Florida
Mobile Sage CRM Solutions

Track Support Issues with CRM Software

Customer Service Issues Tracking & Resolution - CRM Solutions

 

A 360 view of how you manage your customers is essential to success.

Contact Management - Deliver superior customer service with real-time access to relevant customer data.

Knowledge Base - Store support incidents and case solutions in a central Knowledge Base.

Call Center Support - Access a central repository for all customer data, resolving issues quickly.

Service Agreement Management - Easily track and meet your service level agreements.

Reporting - Create point-and-click reports and graphs for on-the-spot analysis and decision making.

Tracking - Track your customers' needs and maintain a complete history of customer-related interaction.

Learn more about our CRM applications or view an online CRM software demo.

Marketing | Sales | Customer Care | Support | Mobile | Outlook Integration