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Your customers are your number one priority… or they should be. Unfortunately, some companies put increased profits over taking care of customers,...Read More
Years ago, CRM Systems of old were primarily utilized as 'contact management' software, keeping tidy notes regarding ongoing interactions with...Read More

Newsletters and Articles

What is Customer Service and Support Feature?

Customer Service and Support features of a CRM system help customer service teams manage customer support tasks such as issue (case) tracking, service activities, call-volume and time-per-call for customer-service representatives. This allows them to enhance their methodology to develop better customer relationships and increase repeat sales. (more...)

What is Sales Force Automation?

Sales Force Automation (SFA) contains multiple aspects of sales functionality, including sales activities, opportunity & pipeline management and forecast capabilities. Sales Force Automation is frequently combined with Marketing tools to help facilitate the lead to opportunity (sales) flow. SFA enables you to analyze the entire sales cycle and successfully manage your sales pipeline—from first contact to final sale. (more...)

What is a Customer Service and Support Feature?

Customer Service and Support features of a CRM system help customer service teams manage customer support tasks such as issue (case) tracking, service activities, call-volume and time-per-call for customer-service representatives. This allows them to enhance their methodology to develop better customer relationships and increase repeat sales.(more...)
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Mobile Sage CRM Solutions

Learn more with an Online Demo

Learn more about SugarCRM. Watch demos and videos and read whitepapers and success stories on our SugarCRM resources page.

Discover how Sage CRM & SalesLogix can benefit your organization. Join a webcast to learn more directly from the experts at Sage Software.

Sage CRM Software Demo

SageCRM, customer relationship management software, is an easy-to-use, fast-to-deploy on-site CRM software solution with an integrated approach to sales, customer support, and marketing.

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Sage SalesLogix Live Webcast Demo

SalesLogix is a robust CRM software solution that enables businesses to cultivate customer relationships by increasing sales, marketing performance and maximizing customer satisfaction.

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