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Your customers are your number one priority… or they should be. Unfortunately, some companies put increased profits over taking care of customers,...Read More
Years ago, CRM Systems of old were primarily utilized as 'contact management' software, keeping tidy notes regarding ongoing interactions with...Read More

Newsletters and Articles

What is Customer Service and Support Feature?

Customer Service and Support features of a CRM system help customer service teams manage customer support tasks such as issue (case) tracking, service activities, call-volume and time-per-call for customer-service representatives. This allows them to enhance their methodology to develop better customer relationships and increase repeat sales. (more...)

What is Sales Force Automation?

Sales Force Automation (SFA) contains multiple aspects of sales functionality, including sales activities, opportunity & pipeline management and forecast capabilities. Sales Force Automation is frequently combined with Marketing tools to help facilitate the lead to opportunity (sales) flow. SFA enables you to analyze the entire sales cycle and successfully manage your sales pipeline—from first contact to final sale. (more...)

What is a Customer Service and Support Feature?

Customer Service and Support features of a CRM system help customer service teams manage customer support tasks such as issue (case) tracking, service activities, call-volume and time-per-call for customer-service representatives. This allows them to enhance their methodology to develop better customer relationships and increase repeat sales.(more...)
ACT! By Sage, Orlando and Tampa Florida
Mobile Sage CRM Solutions

SageCRM.com - Solution For your Business Needs

Florida CRM Solution - On-Demand SageCRM.com Software

Effective customer relationship management solutions touch each and every department within your organization.  Below is a broad view of the benefits of SageCRM.com. But this is only the beginning.

Learn more with an online SageCRM.com demonstration.

Why On Demand CRM?: SageCRM.com is designed for businesses seeking a low-cost, low-risk hosted CRM option. A fixed monthly price delivers everything: the hosted CRM application, support, training, backups and updates. SageCRM.com also offers the flexibility to migrate to an on-site CRM software system as your business needs evolve.

On Demand Sales: Improve sales performance with sales automation tools that help sales professionals find and retrieve vital information quickly and easily. The SageCRM.com hosted CRM solution provides a snapshot of the sales cycle from first contact to final sale, allowing sales teams to effectively analyze and manage the sales pipeline.

On Demand Marketing: Manage and track every element of your campaigns with SageCRM.com. View activities, objectives, leads generated, and lead follow-up, and drill down to specific activities within a campaign. This user-friendly hosted CRM solution provides you an in-depth view of your campaigns and enables you to eliminate the guesswork and put your company's marketing resources to their best use.

On Demand Customer Care: With the SageCRM.com on demand CRM solution, you can resolve customer issues efficiently by providing customer service professionals with user-friendly tools to access relevant customer data including purchases, call and escalation histories, interactions, e-mail, and documents sent and received.

Mobile Solutions: The benefits of real-time access to your hosted CRM solution are numerous and can have a positive impact on your business performance and profits. Placing customer information at the fingertips of mobile professionals ensures they always have the most up-to-date information.

Outlook Integration: Microsoft Outlook runs within the framework of your SageCRM solution and has complete, two-way synchronization with Outlook contacts, calendar (appointments), and tasks, in addition to full-featured e-mail integration.

Contact CRM+ Consulting to find out more about SageCRM.com.