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Sandals Resorts Success Story
Unique Vacations, Inc. (UVI), the powerhouse behind Sandals and Beaches Resorts, reached out to CRMPlus Consulting to improve the communication between their multiple locations and sales...Read More
Automated Marketing Definitions and Concepts
Lead nurturing is a relationship driven sales and marketing process designed so leads, clients and customers connect to your business at the optimal points in time. Additional Definitions: ...Read More

Newsletters and Articles

What is Customer Service and Support Feature?

Customer Service and Support features of a CRM system help customer service teams manage customer support tasks such as issue (case) tracking, service activities, call-volume and time-per-call for customer-service representatives. This allows them to enhance their methodology to develop better customer relationships and increase repeat sales. (more...)

What is Sales Force Automation?

Sales Force Automation (SFA) contains multiple aspects of sales functionality, including sales activities, opportunity & pipeline management and forecast capabilities. Sales Force Automation is frequently combined with Marketing tools to help facilitate the lead to opportunity (sales) flow. SFA enables you to analyze the entire sales cycle and successfully manage your sales pipeline—from first contact to final sale. (more...)

What is a Customer Service and Support Feature?

Customer Service and Support features of a CRM system help customer service teams manage customer support tasks such as issue (case) tracking, service activities, call-volume and time-per-call for customer-service representatives. This allows them to enhance their methodology to develop better customer relationships and increase repeat sales.(more...)
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CRMPlus Consulting's How to Choose a CRM System

Tampa & Orlando, Florida Sage SalesLogix, Sage CRM & Act by Sage

Choosing your CRM

A company's CRM needs are as unique as the company itself. When it comes to customer relationship management (CRM), it's important to understand all the benefits of an integrated CRM system before beginning your selection process. That's why we created this guide - to provide you with the essential information you need to make the best decision possible.

This guide is designed to help you build the business case for a CRM system, form an effective project team, ask the right questions, identify the challenges involved, and much more. We are sure that you will find it informative. Please provide the following information and we will provide the document to you. Meanwhile, if you have any questions, please feel free to contact us or call us at 813-343-2173.

We look forward to helping you succeed in choosing the CRM system that's best for your organization.

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For information on a particular service or to request a proposal, please call (813) 343-2173.

Charles Kemmerer, President Charles E. Kemmerer, President
Ph: 813-343-2173
Fax: 941-827-9744
11531 Meridian Point Drive, Tampa, FL 33626
Email: CKemmerer@CRMPlusConsulting.com