New Customer Portal
You may have heard that Sage is undergoing changes to its internal business management systems that will likely affect you. Sage is working to improve your experience by providing you one location to access account information for all your Sage products. Your current seven-digit “customer ID number” will be replaced with a NEW ten-digit “account number.” You’ll receive your new number by email within the next few weeks.
When you call the Sage customer support center, you can use either your current customer ID number or your new account number; however, by using your new number, the Support team will be able to access your records more quickly and efficiently. Sage’s new business management system will allow the Sage team to provide you with greater access to online support and information through the new Sage Customer Portal.
You should have received instructions from Sage on how to access and register for the new portal. If not, please contact Sage directly. Please note that your email address will become your user name to access the new Sage Customer Portal.
