I read an excellent article at SearchCRM.com, titled “Gartner Debunks SaaS CRM Myths” which supports what I recently wrote about in my Cloud article.   You can read the original article at http://searchcrm.techtarget.com/news/2240019899/Gartner-debunks-SaaS-CRM-myths, but we’ve also included it here (on our website) for your convenience. (more…)

Email isn’t just a cost-effective, high-ROI tool to reach new customers. It has become a brand tool that can create and sustain customer relationships at different levels. While competition keeps heating up to reach inboxes, the need to respect customers’ individual needs has become equally important. These six rules, successfully tested with thousands of businesses, can help you improve your customer relationships through email. (more…)

With the new, affordable “Cloud” version and great incentives on a hosted solution, there has never been a better time to make the move.  If your Customer Relationship Management (CRM) software is outdated, not keeping up with your needs, or simply non-existent, now is the time to consider making the move to Sage SalesLogix.  (more…)

Even in a bad economy, businesses should be thinking about how to prepare for and capitalize on the next economic turnaround. Historical economic cycles suggest that the growth opportunity is more than double the average in the first full quarter of an expansion. Organizations can use customer relationship management data and systems to fully capture this opportunity.  Explore using CRM software to prepare for economic recovery.  From analyzing customer data to directing sales efforts, CRM systems can give your company an effective tool to make the most of the next economic expansion.  

Join us for a FREE webinar and learn the top reasons to deploy a full featured CRM (Customer Relationship Management) System to: (more…)

Is there a difference between the resource requirements for a Windows-based deployment versus a Web-based deployment? Is there a difference between Web-based deployments and Cloud deployments? Yes! (more…)

Take a moment to check out these entertaining explanations by joining Professor Crumblehorn as he shares what makes Sage SalesLogix Cloud different than other SaaS CRM solutions.  Click on the links below to view the short videos:

• Cloud Computing 101
• Cloud Computing 102

From CRMToday.com

http://www.crm2day.com/content/t6_librarynews_1.php?id=50637

The rules for success have changed dramatically. Today’s chief marketing officer needs to be a “test and learn” person relying on a strong infrastructure of data, tools, and analytics to make CRM work. With an average tenure of twenty-four months, chief marketing officers need to move beyond historical, traditional issues and rise to a new set of five challenges–fast: (more…)

CRMPlus is excited to introduce you to the newest member of our team, Susan Orkies, CRM Systems Analyst.  Susan first met Charlie Kemmerer, President of CRMPlus Consulting, while she was working at a company where Charlie had sold and supported Sage SalesLogix.  Susan was the CRM Administrator and worked closely with Charlie as the company wanted extensive customizations to the program. 

Charlie and Susan recently reconnected while he was looking for a CRM Systems Analyst to help a client who needed temporary contract support while they implemented significant user changes to their SalesLogix system.  One thing led to another, and now Susan has officially joined the CRMPlus team.

Susan’s personal time is spent managing her ten acre farm outside of Ocala where she keeps Arabian horses and a variety of other animals.  Susan’s favorite time is when her three-year old granddaughter visits and they can spend time with the horses and go boating together.

One factor affecting the need for resources is where you are in the deployment cycle. More technical resources are required while implementing the project and fewer are needed for on-going support. More user support is required during on-going support and none is required during implementation. Figure 1 is an illustration of the resources required during various stages of the implementation. (more…)

CRMPlus Consulting is pleased to announce the successful implementation of Sage SalesLogix for Unique Vacations Incorporated (UVI) – the exclusive marketing arm for Sandals and Beaches Resorts for North America.  “UVI chose SalesLogix because it provides a robust, flexible platform”, states Charles Kemmerer, president of CRMPlus Consulting. “By hosting it themselves, they receive all the benefits of a ‘Cloud’ implementation without the monthly fees and restrictions of many of the ‘Cloud-only’ solutions.”

UVI chose CRMPlus due to our experience working with unique and diverse organizations, for our understanding of creative business rules and processes, and because of our ability to implement on schedule and budget. “Having been chosen by Sandals Resorts International to provide their CRM solution was a true honor,” stated Charles.  “The implementation of Sage SalesLogix went live in April and we are looking forward to getting their teams utilizing the system to its fullest potential.”