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CRMPlus News

CRMPlus Consulting Makes Customer Centered Changes to Website

Tuesday, March 16th, 2010

Tampa Bay, Florida – March 16, 2010 - CRMPlus Consulting, a business automation solutions specialist for Customer Relationship Management (CRM) software applications, is pleased to announce their new website and the addition of a customer centered blog. (more…)

Meet the Team: Chris Reich

Wednesday, February 17th, 2010

Prior to joining CRMPlus in 2007 as a Senior Consultant, Chris was the Director of Product Management for Sage SalesLogix.  During his time at Sage, he gained experience with all aspects of product management, project planning, and development lifecycle including needs identification, business case development, user functional requirements, technical development, and so much more.  His background in software engineering adds technical perspective to effectively translate customer needs into production requirements.  

This experience working for the software developer gives him a unique insight into the inner workings of the SalesLogix system.  He has been able to take that knowledge and apply it to CRMPlus clients.  He enjoys analyzing customer needs and executing strategic product plans to meet those demands through creative problem solving in a collaborative environment.  

Chris’ role within the company is to help make sure projects are started and finished with the client’s needs in mind.   He participates in discovery meetings with new clients, provides solution design, manages the project through to implementation, and even does some client training. The result is the best possible solution for the customers.

It’s All About Keeping Connected

Friday, January 15th, 2010

CRM is more than managing customer relationships, it’s about keeping connected.  This same philosophy is shared with Social Networking sites which is why we now have company pages on FaceBook and LinkedIn.  We are excited to stay connected with you in a whole new way, and hope that you’ll click on these links to join our LinkedIn Network and become a FaceBook Fan!  We are also just now implementing the CRMPlus Blog and look forward to interconnecting all these tools to make it even easier to keep connected.

Top 15 Nationwide

Friday, January 15th, 2010

We are very excited to announce that CRMPlus placed in the top 15 Sage SalesLogix resellers nationwide for Sage’s fiscal year 2009, and finished in the top two for the Southeast Region.

“We are thrilled to be among the top Sage SalesLogix resellers,” states Charles Kemmerer, president of CRMPlus Consulting.  “I believe this is a result of our sole focus on Customer Relationship Management (CRM) solutions, our dedication to making sure our clients get the most from their software applications, and our industry expertise.” (more…)

The Greatest Gift – Referrals

Friday, January 15th, 2010

The greatest gift we could ever receive from you is a referral and we want to thank all of you who have referred us to your clients and colleagues. We consider your referral the most valuable gift and are truly grateful for each and everyone one.

We love hearing from new people so please continue to spread the word that we are available to help all those who want a solution for their Customer Relationship Management needs.   If you know of a company that is struggling with their system or not getting the right support – please send them our way! Just let your colleagues know that we are available to assist them and that we would be honored to have an opportunity to earn their business.  And as one of the top 15 Sage SalesLogix resellers in the nation, we are uniquely positioned to do just that.

Delphi Healthcare Solutions chooses CRMPlus and SalesLogix

Tuesday, December 15th, 2009

Tampa Bay, Florida - CRMPlus Consulting, a business automation solutions specialist for Customer Relationship Management (CRM) software applications, is pleased to announce the successful implementation of Sage SalesLogix for Delphi Healthcare Solutions. 

“We were thrilled to have been chosen by Delphi to provide them with a CRM solution for their company,” states Charles Kemmerer, president of CRMPlus Consulting.  “As a growing company with a nationwide call center, it was critical for Delphi to be able to effectively track and report on the status of each case as well as manage their sales pipeline.  SalesLogix was the perfect solution for them now, and will grow with them into the future.” 

Delphi provides self-directed healthcare benefit tools and solutions to educate and assist clients with medical alternatives in the healthcare insurance industry. Their mission is to make the highly regulated, constantly changing and challenging healthcare system work better for their clients. 

Ed Dillabough of Delphi stated, “We looked at several software providers and solutions to solve our CRM needs, but Charlie Kemmerer and his team at CRMPlus Consulting stood out above the rest.  With their immediate grasp of our challenges and explanation of how those could be resolved with Sage SalesLogix, we knew we had found the right solution and provider.” 

“Sage SalesLogix is not only providing us with the opportunity to better manage our leads, but it’s allowing Delphi to offer greater customer service to our existing client base,” remarked Jon Wittorrf of Delphi. “Now we can focus on what matters most.

CRMPlus Consulting Places Among the Top 15 Sage SalesLogix Resellers in 2009

Sunday, November 15th, 2009

And finished in the top Two for the Southeast Region

Tampa Bay, Florida – CRMPlus Consulting, a business automation solutions specialist for Customer Relationship Management (CRM) software applications, placed in the top 15 Sage SalesLogix resellers nationwide for Sage’s fiscal year 2009, and finished in the top two for the Southeast Region. 

“We are thrilled to be among the top Sage SalesLogix resellers,” states Charles Kemmerer, president of CRMPlus Consulting.  “I believe this is a result of our sole focus on Customer Relationship Management (CRM) solutions, our dedication to making sure our clients get the most from their software applications, and our industry expertise.” 

Award-winning Sage SalesLogix is the CRM solution that enables businesses to acquire, retain, and develop profitable customer relationships. Sage SalesLogix delivers integrated Sales, Marketing, Service, Support, and Mobile automation solutions that accommodate unique business processes and changing business requirements. Sage SalesLogix delivers rich customization capabilities across Web, Windows, and Wireless deployment methods; 

A CRMPlus client with a recent SalesLogix implementation stated, “We looked at several software providers and solutions to solve our CRM needs, but Charlie Kemmerer and his team at CRMPlus Consulting stood out above the rest.  With their immediate grasp of our challenges and explanation of how those could be resolved with Sage SalesLogix, we knew we had found the right solution and provider. Sage SalesLogix is not only providing us with the opportunity to better manage our leads, but it’s allowing us to offer greater customer service to our existing client base.  Now we can focus on what matters most.”

Meet the Team: Zeba

Tuesday, September 15th, 2009

Zeba Santiaga, Senior Developer, Super Dad and Gardener Galore

 When you think of Zeba Santiaga, you probably think of him strictly as your software developer; and while he is one of CRMPlus’ Senior Developers responsible for installing, customizing and maintaining Sales Logix implementations, Zeba has a diverse background. Prior to working with CRMPlus Consulting, Zeba worked for a jeweler, making jewelry. He also made stained glass artwork and taught yoga classes. His expertise in the software industry served him well at a community college in Gainesville where he taught courses in basic programming.

Zeba enjoys his work at CRMPlus and has had  a professional relationship with Charles Kemmerer, President of CRMPlus for over twelve years. Zeba joined the CRMPlus team  in 2006, shortly after he got married. As Zeba puts it, “I needed a real job that would provide for the family!” And, a growing family he has; a fifteen month old daughter and three year old son. “I love to play with my kids,” Zeba remarks. “They are the light of my life and I invest a lot of energy in them.”

Outside of work, not only would you find Zeba  playing in the sandbox with the kids or taking his wife on a picnic, but you might catch him in the garden, doing yoga, or even writing poetry. And, next time you see Zeba or talk with him on the phone, ask him how he reaps such great looking vegetables out of his garden!

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