Prior to joining CRMPlus in 2007 as a Senior Consultant, Chris was the Director of Product Management for Sage SalesLogix.  During his time at Sage, he gained experience with all aspects of product management, project planning, and development lifecycle including needs identification, business case development, user functional requirements, technical development, and so much more.  His background in software engineering adds technical perspective to effectively translate customer needs into production requirements.  

This experience working for the software developer gives him a unique insight into the inner workings of the SalesLogix system.  He has been able to take that knowledge and apply it to CRMPlus clients.  He enjoys analyzing customer needs and executing strategic product plans to meet those demands through creative problem solving in a collaborative environment.  

Chris’ role within the company is to help make sure projects are started and finished with the client’s needs in mind.   He participates in discovery meetings with new clients, provides solution design, manages the project through to implementation, and even does some client training. The result is the best possible solution for the customers.

Sage has introduced an aggressive campaign to entice prospective customers to switch from their existing CRM to a Sage CRM solution. The offer includes the Easy Pay Option and other incentives as well as incentives to help subsidize the migration. It all means less money out of your pocket for the solutions you need.  Here are some of the details, but as always, call us for any questions or to take advantage of these limited time offers. (more…)

If your company is pushing off technology decisions to the IT department, you may be pushing it off to the wrong people. Not that they don’t know what they’re doing. But effective technology strategies cannot be pushed off. They must start at the top, with the users in alignment and constant re-alignment with overall plans and strategies. (more…)

With the New Year underway and a full economic recovery predicted this year, we wanted to let you know how truly thankful we are for each and every one of you, and we are so appreciative of your business.

We are looking forward to all the positive things 2010 is positioned to bring, and all the amazing advancements we expect to see this decade.  I can only imagine what the software and IT industry will look like in the next ten years, but I can tell you that CRMPlus will be there with you to continue to support your company in your sales automation needs.

Thank you for your continued support, and from all of us at CRMPlus, we are looking forward to growing with you in 2010 and beyond.

Charlie Kemmerer,

President, CRMPlus Consulting

Do you have questions about your CRM system?  Let us know!  We’ll be posting tips and tricks soon and would love to start with what matters to you most. Submit your questions via the comment form at the end of this article.

Welcome to my first blog post!  We just implemented the CRMPlus blog as yet another resource for our clients.  Here you will find all of the articles sent in our monthly newsletter, tips and tricks from our team, learning opportunities (most of which are free by the way), and so much more.  We hope you’ll find it usefull, in fact, you can even subscribe via RSS feed so you’ll never miss an update! 

I welcome any feedback you have .. especially ideas on things you’d like to see here!

Charlie