And finished in the top Two for the Southeast Region

Tampa Bay, Florida – CRMPlus Consulting, a business automation solutions specialist for Customer Relationship Management (CRM) software applications, placed in the top 15 Sage SalesLogix resellers nationwide for Sage’s fiscal year 2009, and finished in the top two for the Southeast Region. 

“We are thrilled to be among the top Sage SalesLogix resellers,” states Charles Kemmerer, president of CRMPlus Consulting.  “I believe this is a result of our sole focus on Customer Relationship Management (CRM) solutions, our dedication to making sure our clients get the most from their software applications, and our industry expertise.” 

Award-winning Sage SalesLogix is the CRM solution that enables businesses to acquire, retain, and develop profitable customer relationships. Sage SalesLogix delivers integrated Sales, Marketing, Service, Support, and Mobile automation solutions that accommodate unique business processes and changing business requirements. Sage SalesLogix delivers rich customization capabilities across Web, Windows, and Wireless deployment methods; 

A CRMPlus client with a recent SalesLogix implementation stated, “We looked at several software providers and solutions to solve our CRM needs, but Charlie Kemmerer and his team at CRMPlus Consulting stood out above the rest.  With their immediate grasp of our challenges and explanation of how those could be resolved with Sage SalesLogix, we knew we had found the right solution and provider. Sage SalesLogix is not only providing us with the opportunity to better manage our leads, but it’s allowing us to offer greater customer service to our existing client base.  Now we can focus on what matters most.”

The CRM+ Consulting and SalesLogix front-office solution was the natural choice. 

At first, SalesLogix was installed, implemented and customized across a single segment of the Fiserv organization.  Within six months, Fiserv deployed it nationwide.  For the first time, 55 salespeople spread throughout the U.S. had access to customer databases specific to their territories and were better able to manage opportunities.  They could print all opportunities that have a 70 percent likelihood of closing, allowing them to focus on those opportunities most likely to become sales in the near future.

Today, the Fiserv CRM+ solution successfully manages over 16,000 accounts and over 105,000 contacts.  Sales forecasting and a ranking of opportunities are now easier to perform, and much, more accurate than ever before. Marketing is now better able to deliver qualified leads to the sales force. Since sales and marketing messages can be easily tracked, the success of each marketing campaign is easy to gauge. 

According to our recent solution survey, 80 percent of our users were satisfied or very satisfied with the CRM+ system  said Ron Smith, Fiserv Vice President of Sales Operations.