Summer heat got you feeling a little crabby?  Stop on by Skips Bar and Grill for a cold one, and leave with something to crow about. (Photos by Charlie Kemmerer)

I read an excellent article at SearchCRM.com, titled “Gartner Debunks SaaS CRM Myths” which supports what I recently wrote about in my Cloud article.   You can read the original article at http://searchcrm.techtarget.com/news/2240019899/Gartner-debunks-SaaS-CRM-myths, but we’ve also included it here (on our website) for your convenience. Read the rest of this entry »

Email isn’t just a cost-effective, high-ROI tool to reach new customers. It has become a brand tool that can create and sustain customer relationships at different levels. While competition keeps heating up to reach inboxes, the need to respect customers’ individual needs has become equally important. These six rules, successfully tested with thousands of businesses, can help you improve your customer relationships through email. Read the rest of this entry »

With the new, affordable “Cloud” version and great incentives on a hosted solution, there has never been a better time to make the move.  If your Customer Relationship Management (CRM) software is outdated, not keeping up with your needs, or simply non-existent, now is the time to consider making the move to Sage SalesLogix.  Read the rest of this entry »

Even in a bad economy, businesses should be thinking about how to prepare for and capitalize on the next economic turnaround. Historical economic cycles suggest that the growth opportunity is more than double the average in the first full quarter of an expansion. Organizations can use customer relationship management data and systems to fully capture this opportunity.  Explore using CRM software to prepare for economic recovery.  From analyzing customer data to directing sales efforts, CRM systems can give your company an effective tool to make the most of the next economic expansion.  

Join us for a FREE webinar and learn the top reasons to deploy a full featured CRM (Customer Relationship Management) System to: Read the rest of this entry »

Is there a difference between the resource requirements for a Windows-based deployment versus a Web-based deployment? Is there a difference between Web-based deployments and Cloud deployments? Yes! Read the rest of this entry »

Take a moment to check out these entertaining explanations by joining Professor Crumblehorn as he shares what makes Sage SalesLogix Cloud different than other SaaS CRM solutions.  Click on the links below to view the short videos:

• Cloud Computing 101
• Cloud Computing 102

By Charlie Kemmerer

While attending Sage Insights Partner Conference last month, the big CRM buzz was focused around the cloud version of SalesLogix scheduled for release later in June.  What surprised me was the strong messaging not only for new clients, but for existing SalesLogix customers.  In fact, existing on-premise SalesLogix customers can migrate to the cloud for only $35 per user, per month.  This is an unbelievable value for clients who haven’t customized their SalesLogix systems, and could represent a significant IT savings.  The cloud version of SalesLogix is yet another solution to our growing arsenal of tools to help our clients with their CRM needs. Additionally, special incentives were announced to get former SalesLogix customers back to SalesLogix and back on track with their support plans.  Special financing terms were announced for brand new SalesLogix clients.  There has never been a better time to take a new look at your CRM system, and we look forward to walking you through that evaluation process.

It is one of the most frustrating aspects in this business. We work hard to show value and ROI for implementing a CRM solution, the customer assembles a selection team, we go through the ‘us vs. them’ selection process, sometimes for months on end, then the customer makes a decision. 

The implementation starts: evaluate the processes and business requirements, design customizations, decide on implementation methods, assemble prototypes, convert data, and create integrations.  Then, the work with the users starts so that we can try to get a solution that provides all people in the organization value: the sales people have a tool to manage their prospects and customers, sales managers have a tool to forecast and evaluate their direct reports and the sales VP has a tool to see what is going on in his/her organization from a high level view. It’s the ultimate, all in one solution to everyone’s prayers. Read the rest of this entry »

From CRMToday.com

http://www.crm2day.com/content/t6_librarynews_1.php?id=50637

The rules for success have changed dramatically. Today’s chief marketing officer needs to be a “test and learn” person relying on a strong infrastructure of data, tools, and analytics to make CRM work. With an average tenure of twenty-four months, chief marketing officers need to move beyond historical, traditional issues and rise to a new set of five challenges–fast: Read the rest of this entry »