CRMPlus Consulting, a business automation solutions specialist for Customer Relationship Management (CRM) software applications, is pleased to announce the addition of Johns Eastern to their Infor CRM client list.
CRM+ Consulting Blog
Customer Relationship Management (CRM) software premiered with the primary purpose of aiding businesses in building and maintaining relationships with customers. Today, however, CRM has expanded into a robust tool that assists companies in managing sales, marketing, accounting, and more. Proper implementation of a CRM solution can make your business a star by assisting your sales team with every aspect of the sales process from lead generation to customer maintenance. Additionally, CRM software features the capability of integrating data from other areas of your business.
Successful implementation of a CRM system begins with proper planning. A desire to rush deployment, although well intended, may also prove premature. Consider riding the road less traveled and take your time. Conduct a thorough evaluation of your current process before shifting gears. Changing a business process, such as CRM can be challenging for your staff as they are used to doing things a certain way. In fact, there are many things you are currently doing right. Ultimately the CRM solution is intended to enhance the current process to help make your business more productive and profitable.
CRM systems have been deployed in nearly 83% of sales organizations, however, the CRM system itself is not the secret to success in sales, marketing and customer service. The companies that take flight from their CRM systems are the ones whose teams actually use it. Sales and marketing professionals often check the box to satisfy their bosses expectations and neglect to fully utilize the helpful tools of their CRM system. All too often, this results in the failure of their CRM initiatives.
Tampa Bay, Florida - June 26, 2015 - CRMPlus Consulting, a business automation solutions specialist for Customer Relationship Management (CRM) software applications, is pleased to announce the addition of Johns Eastern to their Infor CRM client list.
It is becoming clearer than ever that many customer relationship management (CRM) solutions are not adequately addressing needs. Are you noticing that your CRM solution is getting your company off the intended track or on the fast track to success? Without proper and effective sharing functionality of customer data, processes within the business can be filled with errors and delays that also lead to extra paperwork and unnecessary challenges. With these errors and inefficiencies comes increased transactional costs and decreased customer satisfaction rates that can derail your business goals. Over the long haul, these can be exponentially harmful to business success. Don’t let these things get you off track!
Just like an ancient cistern’s purpose is to be an underground storage facility for one of life’s most precious commodities and necessities—water, your business needs a customer relationship management (CRM) system that can handle all the customer information and capabilities you need. After all, customers are your business’ most precious commodity.
As you look out at the horizon of your business, what do you see? Is your business prepared for what is to come in the future or still focused on living in the past? Just like so many cities around the world that are marked by ancient ruins yet are being transformed by a modern landscape, your business history is an important foundation but must not trump a focus on the future.
When opportunity knocks at your company’s door, are you going to answer it? A customer relationship management (CRM) solution is one such opportunity you don’t want to miss. Why? There are so many reasons to have a CRM solution because of the way it benefits not just your sales department but your entire business and customer relations. Here are some key benefits of CRM software that you don’t want to let pass you by:
The New Year is a time to start fresh as a business. It is a time to decide on new or enhanced goals and look toward the future of your company. While doing things the way they have always been done can be good because the direction and objectives are clear, it may be time to consider ways to “spice things up” a bit. Being innovative and responding to needs and growth can take your business to a whole new level that can’t be achieved simply by keeping to the routine.