CRM+ Consulting Blog

Is Your Marketing Process Antiquated or Automated?

Posted by Charles Kemmerer on Mon, Jan 18, 2016 @ 11:01 AM

Marketing automation is becoming a hot topic for marketers and you may find yourself wondering what is it?

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How Social Media has Changed CRM

Posted by Charles Kemmerer on Tue, Dec 8, 2015 @ 00:12 AM

Social media has definitely made its mark on our society. The way people communicate has changed, gone are the days of leisurely conversations on the porch. This type of small talk has been replaced with snapchats and tweets. Particularly in the world of business; social media has affected communication, and in many cases improved it, with the integration of social media. Things like marketing, advertising, research and development, employee communication, recruitment, customer service and CRM (customer relationship management) have all benefited from social media.

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There is Beauty in Predictability

Posted by Charles Kemmerer on Wed, Nov 11, 2015 @ 11:11 AM

Every day the sun rises in the east and sets in the west, although its colors change and at times the sunset cannot be seen, it is still there. Predictable, beautiful, and dependable. Humans are creatures of habit, we find comfort in knowing that the sun will set, in the west, whether we are watching or not. There are things we can learn from this and implement into our daily lives and workplaces.

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CRMPlus Consulting Wins Johns Eastern Company, Inc. as a new Infor CRM Client

Posted by Charles Kemmerer on Mon, Aug 31, 2015 @ 22:08 PM

CRMPlus Consulting, a business automation solutions specialist for Customer Relationship Management (CRM) software applications, is pleased to announce the addition of Johns Eastern to their Infor CRM client list.

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Now Showing: How to Choose the Right CRM Software

Posted by Charles Kemmerer on Mon, Aug 24, 2015 @ 01:08 AM

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Riding the Road Less Traveled: Successful CRM Implementation

Posted by Charles Kemmerer on Thu, Jul 23, 2015 @ 12:07 PM

Successful implementation of a CRM system begins with proper planning. A desire to rush deployment, although well intended, may also prove premature. Consider riding the road less traveled and take your time. Conduct a thorough evaluation of your current process before shifting gears. Changing a business process, such as CRM can be challenging for your staff as they are used to doing things a certain way. In fact, there are many things you are currently doing right. Ultimately the CRM solution is intended to enhance the current process to help make your business more productive and profitable.

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The Secret to Soaring with CRM

Posted by Charles Kemmerer on Wed, Jul 8, 2015 @ 16:07 PM

CRM systems have been deployed in nearly 83% of sales organizations, however, the CRM system itself is not the secret to success in sales, marketing and customer service. The companies that take flight from their CRM systems are the ones whose teams actually use it. Sales and marketing professionals often check the box to satisfy their bosses expectations and neglect to fully utilize the helpful tools of their CRM system. All too often, this results in the failure of their CRM initiatives.

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Topics: CRM

CRMPlus Consulting Wins Johns Eastern as a new Infor CRM Client

Posted by Charles Kemmerer on Fri, Jun 26, 2015 @ 11:06 AM

Tampa Bay, Florida - June 26, 2015 -  CRMPlus Consulting, a business automation solutions specialist for Customer Relationship Management (CRM) software applications, is pleased to announce the addition of Johns Eastern to their Infor CRM client list.

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Are you on the Right Track with your CRM Solution?

Posted by Charles Kemmerer on Mon, May 25, 2015 @ 13:05 PM

It is becoming clearer than ever that many customer relationship management (CRM) solutions are not adequately addressing needs. Are you noticing that your CRM solution is getting your company off the intended track or on the fast track to success? Without proper and effective sharing functionality of customer data, processes within the business can be filled with errors and delays that also lead to extra paperwork and unnecessary challenges. With these errors and inefficiencies comes increased transactional costs and decreased customer satisfaction rates that can derail your business goals. Over the long haul, these can be exponentially harmful to business success. Don’t let these things get you off track!

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Topics: CRM

Is your CRM System Cistern Running Dry?

Posted by Charles Kemmerer on Tue, Mar 17, 2015 @ 11:03 AM

Just like an ancient cistern’s purpose is to be an underground storage facility for one of life’s most precious commodities and necessities—water, your business needs a customer relationship management (CRM) system that can handle all the customer information and capabilities you need. After all, customers are your business’ most precious commodity.

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Topics: customer relationship management, Social CRM, CRM

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