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Customer self-service is a cost effective solution that gives consumers quick answers without them having to contact a customer service representative. Not only does this method empower the...Read More
There is little question that companies are beginning to see social and mobile features as increasingly integral additions to CRM applications. Instead of being luxury tools that are nice to have,...Read More

Chris Reich

ChrisPrior to joining CRMPlus in 2007 as a Senior Consultant, Chris was the Director of Product Management for Sage SalesLogix.  During his time at Sage, he gained experience with all aspects of product management, project planning, and development lifecycle including needs identification, business case development, user functional requirements, technical development, and so much more.  His background in software engineering adds technical perspective to effectively translate customer needs into production requirements.  

This experience working for the software developer gives him a unique insight into the inner workings of the SalesLogix system.  He has been able to take that knowledge and apply it to CRMPlus clients.  He enjoys analyzing customer needs and executing strategic product plans to meet those demands through creative problem solving in a collaborative environment.  

Chris’ role within the company is to help make sure projects are started and finished with the client’s needs in mind.   He participates in discovery meetings with new clients, provides solution design, manages the project through to implementation, and even does some client training. The result is the best possible solution for the customers